Michelle brings over eight years of experience in customer service and healthcare administration, with a strong background supporting patients in physical therapy and rehabilitation settings. As one of the first points of contact for patients, she is passionate about creating a welcoming experience and ensuring everyone feels supported throughout their care journey. Outside of work, Michelle enjoys staying active through sports and fitness, traveling to new destinations, and learning different languages and cultures. She is dedicated to helping others, building meaningful connections, and providing excellent service to every person she meets. Her positive attitude, attention to detail, and commitment to patient care make her a valuable member of the team.